We want you to be happy with your purchase, returns are accepted for a full refund or exchange within 14 days of purchase.  Items must be unworn, undamaged, and have the tags still on them. All bedding, dishware, stuffed toys, hair accessories, underwear, socks, and tights are final sale. Additionally, all items marked as final sale in the product description may not be returned.  All returns are accepted at the sole discretion of OAK OAK.

All items must be postmarked for return within 14 days.  In order to return or exchange an item, please email us at to receive an RMA number.  NO RETURNS WOULD BE ACCEPTED WITHOUT AN RMA NUMBER.

Exchanges are performed based on availability, and cannot be guaranteed.