ORDER PROCESSING

Orders placed Monday through Friday EST (excluding U.S. federal holidays) will be processed the following business day and, pending credit card verification, will be shipped within three business days. Orders placed on non-business days will be processed the following business day and will be shipped, pending credit card verification, within three business of the day of processing.

SHIPPING

With the exception of certain large or fragile items, we offer:

USA  $10 flat rate  3--7 business days

USA  $18 flat rate   1--3 business days

USA  Free Shipping within the US, with the exception of large or fragile items, on all orders over $100

CANADA  $25 flat rate*

INTERNATIONAL SHIPPING

We try to ship worldwide at a flat rate of $55, with some exceptions (products too fragile or bulky, and countries where long delays or high possibility of lost packages are anticipated).  We will notify you immediately if we cannot ship to your country, and refund to your credit card.  For international deliveries, once items in an order have been Scanned and Delivered by the courier or mail carrier, Oak Oak will cease to have any liability pertaining to the order delivery; all items at that juncture will be considered the sole responsilbiity and property of the customer. Please note that we are not responsible for the delivery of International economy packages. All applicable duties, tariffs, and customs fees are the responsibility of the customer.